Checkify Plus ensures creation and management of email templates which serve for different purposes and stages of the buying flow.
Once set up, you can interact and engage with your buyers when it comes to abandoned checkouts, order confirmation, order fulfillment and refunds issued.
The email templates builder is accessible from the Checkify Plus admin. It helps you design and manage custom emails for key customer interactions. The operations take place in a clear interface via HTML editor or drag-and-drop interface. It is a no-code solution, which also includes low-code capabilities: a user can bring-in their solutions easily.
1. Types of automated emails sent by Checkify Plus
There are four primary types of emails provided:
Abandoned checkout reminders
Order confirmations
Shipping and fulfillment updates
Refund notifications
Each email type serves its dedicated function, helps recover sales, and improve the overall customer experience.
Default email templates cannot be disabled.
2. How to use
Go to admin.checkify > Email templates section.
Choose one of the tabs (e.g. 'Order confirmation') representing an event to work with.
Use an existing default template (always active) or create your own email template by pressing the appropriate button in the top right corner of the interface.
It is possible to use own HTML (including file upload) or to build the email template in blocks via a drag-and-drop editor.
Customize the content and layout.
Save and activate a custom template.
Your emails will now send automatically at the right moment.
3. Working with variables
Easily add key variables to the subject lines and body of your custom emails to create a more personal touch.
Example: Store name is added automatically, as a variable, to the email subject
You can include your store name, mention your support email, share the customer's order ID, or provide a unique tracking code directly in the subject line, or right in the text of your custom email.
4. Understanding the drag-and-drop email editor
An example of the drag-and-drop editor is shown below.
It is possible to populate your email with content and elements rights from the Checkify admin. We recommend to build responsibly, test with your friends or colleagues before the full-scale launch.
For test orders, you may use the cash on delivery method. The transactions will trigger email flow, just like regular card, other payment methods, do.