There are cases when a business does not want or cannot accept payments made via regular payment gateways, for example, if they want to save on card processing fees or accept crypto. In some situations, it is simply more convenient for a buyer to pay via a wire transfer or a mobile money service, like mPesa in Kenya.
Checkify+ helps its customers to accept such kind of payments and has all the tools for setting up a custom buying experience aimed at easy and successful completion of orders. So, in fact, anyone can create a custom non-automated (manual) payment method for their checkouts and start accepting orders.
NOTE: Only the middle- and top-tier subscription plans enable manual payment options, also known as "Cash on Delivery".
1. Adapting the checkout page for accepting manual payments
Below is one of the possible ways to optimize your custom checkout page for accepting manual payment methods:
1. Visit admin > Customization > General-settings.
Find 'Page settings' and enable 'Display a message field from buyers on the checkout page'.
Example: A buyer pasted a crypto transaction confirmation to the message field on the checkout
2. Visit admin > Localization.
Find ‘Order summary’ section. Modify the appropriate fields.
Example: The default "Add message for seller" changed to "Hash transaction". A placeholder that helps buyers understand what is expected from them is added
Scroll down to 'Cash on delivery' section and rename accordingly.
For example, if you intend to collect payments in crypto currency, the name of the method should be indicated.
Example: The default "Cash on delivery" changed to "Crypto wallet". The instruction (description) for the method was modified too
3. Once the order is successfully placed, you will see the relevant details in the Checkify admin, Orders section, which would help you identify and match customers and transactions.
If the funds / transactions are visible and confirmed on your account, wallet, etc., simply find the order, mark it as ‘Paid’ and proceed to fulfillment.
The algorithm above is not the only way to collect manual payments confirmation from your customers.
As an alternative, you may visit admin > Address forms. Create a form with custom fields, name them accordingly and start collecting data necessary for order processing and fulfillment!
2. Common questions
🙀 How can I boost my average order value with manual payment methods?
You may use extra offers. Order confirmation page pre-sells and / or checkout page (pre-upsells) will not cause any confusion.