A discount by Checkify+ is a code applied automatically or manually at the checkout page. Automatic discounts make sales easier, both for you and your customers. You can set up discounts in advance, as per your sales plan, and your customers will be saved from the hassle of adding the codes themselves. However, we do not eliminate manual discounts completely. If you prefer them, you can create a manual discount code in the Checkify+ admin too.
1. What is an automatic discount
Checkify+ allows you to create as many automatic discounts as needed for your business, eliminating the hassle of manual entry of the discount by your buyers.
You can plan the auto discounts to match your customers' timezone so that the sales start on time, and you would not have accidentally initiated the launch of a flash sale in the middle of the night.
The timezone feature will trigger discounts at the checkout according to either the default setting of your device or to the timezone of the country you are selling to.
Choose a proper timezone to sell to customers from other countries, for example, if you are from the USA and sell to Italian customers. Otherwise, you will have to calculate the start time of the sale manually.
To change the timezone settings, visit the Profile section of your Checkify+ admin panel, and choose the timezone that matches your customers’ country.
Timezone in Checkify admin panel
Once you have chosen the timezone, the discounts will be triggered according to the new time settings. If you have already created some discounts, their timezone will be adjusted automatically, you won't have to edit everyone of them manually.
2. Discounts currently supported by Checkify+
2.1 Discounts methods
The discounts can be either manual or automatic. Checkify+ supports two kinds of approach (methods) of discounts: a percentage discount and a fixed amount discount.
A percentage discount is usually used in seasonal sales. For example, if you set 10% discount on all the sunscreens, a discount will automatically be added for all the products in the category.
A fixed amount discount is commonly used as a bulk discount. For example, you can create an offer like "Buy two bottles and get €20 off the entire order".
ATTENTION: If you want to create and use BOGO (buy one get one free) offers on the checkout read a separate guide and a set of recommendations here.
2.2 Properties for the discounts
Value
The value of the discount depends on the type of discount you have chosen. It is set up either as a percentage or as units in the currency of your store. The percentage should not contain decimals.
Minimum requirements
There are three options to choose from.
i. You can set up automatic discounts without requirements. In this case, during the time of the sale, any purchase will be made at a discounted price.
ii. The minimum purchase amount enables a discount for customers who reach the minimum amount in the cart. For example, "Spend $300 and get a 15% discount".
iii. The minimum quantity of items creates a discount if your customers purchase a certain number of products and more. For example, "Buy three pairs of flip-flops and get a 30% discount".
Requirements for the discount
Products discount applies to
Choose if you want the discount to apply to all products or specific products. If you want to select specific products for the discount, you will see the appropriate button that opens your product catalogue. You will be able to choose the items from there.
Once added, you will be able to edit the products.
Edit the chosen products
NOTE: If you select a discount applied to specific products, check “Only apply the discount once per order” right under the section. Otherwise, a discount will be added to each eligible product in an order.
Active dates
Add the starting day and time. Mark "Set end date" if you plan on a sale for a limited period of time. You can change the timezone in the Profile section of the admin.
Check the mark under the date selection for a discount to be deleted from your account after the end date.
3. How to set up discounts on Checkify+
To set up automatic or manual discounts, go to the Discounts section of your Checkify+ admin panel.
Enter the discount code or generate it randomly.
Give the discount an internal name (optionally).
Pick the type of the discount.
Select one of the two methods.
Set up the value.
Choose minimum requirements for the discount.
Choose the products applicable for the discount, either all products or specific products.
Set the start date. You can also set the end date for the sale.
Optionally, check “Delete the discount after the end date” to remove it from your dashboard once the campaign is finished.
Click Save changes.
ATTENTION: The checkout will not be completed and will return an error to your customer if the total checkout value goes below zero!
You can create such popular offers as "Buy one get second one for free" or BOGO, among others, in the pre-purchase upsells section. Go to admin > Extra Offers > Offers on Checkout page.
4. Discount code field layout
The discount code field is located within the "Order summary" block, below the merchandise list.
To add a manual discount code, type it into the field and click the "Apply code" button. The order's total will be reduced by the amount of the discount.
Discount code field at the checkout on a desktop version of Checkify
In the mobile version, there could be two options.
1. The discount code field located in the "Order Summary" section. To access this field, customers need to click on the drop-down element. They will see a list of products added to the cart and the field for a discount code. The next steps are the same as for the desktop mode.
Discount code field at the checkout on a mobile device
2. Sometimes it may be necessary to move this field to a more accessible place (i.e. next to the payment information block). It is possible to move the discount field from the Cart section to the position above the payment methods for mobile devices. Visit Customization section of the admin and implement:
You can add a discount to any buy link. Visit admin > Buy links section. Open the desired direct checkout link and apply the code there.
Save changes to this link once the code is applied.
5. Common questions
🙀 Can I create a direct checkout link with a pre-uploaded discount?
Yes, you can. For more information, please read the article on direct checkout links.
🙀 Is Checkify+ able to see and work with gift cards?
It is not be possible to use Gift Cards on Checkify+ checkout. Even if entered in our discount input field manually, such a code, related to the gift card, will not be valid.
🙀 How do discount codes affect the tax calculation?
Discount codes are applied to the product price before the tax is calculated.
🙀 Is it possible to simultaneously use multiple discount codes?
No, only one discount code can be applied at a time.
🙀 What happens if a customer enters an incorrect or inactive discount code?
An error message will be displayed in such a case. The total amount will not be anyhow modified.
🙀 I can’t save the auto discount.
Probably some required attributes are not filled in. Please double-check the admin interface.
🙀 Do you have a free shipping discount?
No, but you can set up free shipping with conditions, like the number of products in a cart or a minimum amount.
🙀 How many automatic discounts can I create?
As many as you want to, you can set them up in advance. However, if you create more than five automatic discounts to be applied at once, it can impact the loading speed of your checkout.
🙀 Will discounts I created on Shopify work on Checkify+?
No, only native discounts will be added to and work on your Checkify+ checkouts. your checkout.
🙀 What timezone is used to set up automatic discounts?
You can set up a timezone for your discounts, so they will be triggered when it works the best or your store. Go to the Profile section of the admin, scroll down to Timezone and choose the one that matches your schedule.
🙀 I used some third-party discount apps. Will the auto discounts be the same?
You should duplicate all the settings from any third-party automatic discounts apps if you intend to keep using them.